Exquisite Tea Leaves Delivered Your Way
Artisanal Excellence
Thoughtfully curated, expertly blended, and sustainably grown, reflecting the finest tea-making traditions and innovations
Loose-Leaf Quality
Enjoy an experience that's closer to nature and preserves the tea's spectrum of aromas, flavor profiles, and health benefits
Blended To Order
Always hand-blended, measured, and packaged at your command, and only AFTER you place an order with us—never before
Delivered Fresh
Sent to you directly, immediately after packaging, and delivered fresh with MAXIMUM flavor
A Rewarding Journey—Save, Sip & Smile
Subscription Savings
Subscribe and save 15% compared to one-time purchases
Cashback Rewards
Get automatically rewarded for every purchase you make with our FREE Wave Rewards Program®
Free Shipping
FREE shipping on all U.S. domestic orders with no cart minimums (we've got you covered)
Happiness Guarantee
If you're not 100% happy with your purchase, let us know—we'll make it right every time and we mean it
Tea With A Conscience & A Cause
Biodegradable Bags
Keep plastic AWAY from the ocean with our eco-smart packaging comprised of biodegradable and compostable bags
Conserves The Seas
Directly contributes to a broad range of ocean conservation efforts and projects (Explore Our Cause & Key Impacts)
Removes Plastic Waste
Subsidizes the removal of 1+ lbs of ocean-bound plastic waste for every lb of tea purchased (Explore This Initiative)
Protects Rainforest
Instantly helps fund projects that reduce CO2 in our atmosphere (Explore This Initiative)
YOU MAY ALSO BE WONDERING...
Shipping & Freshness
WHAT DO YOU MEAN WHEN YOU SAY YOUR TEA IS "BLENDED TO ORDER?"
"Blended to order" means we don't blend and package your tea until you place an order with us. You heard that right—your tea is made ready JUST for you!
You will NEVER (and we mean never) receive tea from us that is pre-scooped and has been sitting on a shelf or in a warehouse.
Bottom Line: No tea you order from us is scooped and packaged before the order is placed!
WHEN CAN I EXPECT MY TEA ORDER TO ARRIVE?
All our tea is shipped to arrive fresh and with maximum flavor.
Domestic orders generally take 1-3 business days to process and prepare before shipping out. Once shipped, delivery takes about 1-5 business days, depending on your location.
This means you should expect to receive your fresh tea in approximately a week, if not sooner!
DO YOU OFFER FREE SHIPPING?
Absolutely!
We offer 100% FREE shipping to all 50 U.S. states and Puerto Rico, no matter the product, the number of items in your cart, or the shipping destination.
Let's just say we like keeping things simple, flexible, and in your favor.
DO YOU OFFER EXPEDITED SHIPPING?
We don't offer expedited shipping for a couple of key reasons:
• We feel it often sets unrealistic expectations and we don't want to lead you astray.
• Avoiding extra charges for you and keeping them at bay is important to us.
Returns & Exchanges
WHAT IS YOUR TEA'S RETURN POLICY? CAN I EXCHANGE MY TEA ORDER?
Because tea is a perishable product and because our tea is prepared to order especially for YOU, it cannot be returned (unless we've specifically requested a return in writing).
However, if your order was incorrect or damaged in transit, you were dissatisfied with your tea, have questions about how to steep it, or have general concerns about its quality, our crew is standing by to help!
Please contact us at splash@wonderwavescoffee.com within 48 hours of receiving your order, and we'll do everything we can to make it right.
Check out our detailed Return Policy for more details.
I ORDERED THE WRONG TEA, WHAT SHOULD I DO?!
If you just placed your order and/or your tea has NOT shipped (i.e., you haven't received a shipping notification email yet), please email us immediately at splash@wonderwavescoffee.com and we should be able to fish out and cancel your order in time so that you may place a new one.
If your tea has already shipped or was delivered and either an error was made or you aren't happy with the tea, please email us so we can make it right!
However, since tea is a perishable product, we CANNOT accept any tea returns.
Subscriptions & Deliveries
HOW DO SUBSCRIPTIONS WORK?
Our subscription service makes enjoying your favorite Wonder Waves Coffee brews even better! Here’s the scoop:
• Save Big: Automatically save 15% on each order compared to one-time purchases.
• Convenient Deliveries: Get your coffee/tea delivered right to your door for FREE on a schedule that works for you.
• Total Flexibility: Need more or less coffee/tea? No problem! Adjust your delivery frequency anytime.
• No Strings Attached: Modify, pause, or cancel your subscription whenever you want. We’re all about keeping things easy and stress-free.
• Make an Impact: Every subscription order supports our seven seas and more, so you can always feel good about your daily cup.
Learn more about our subscription perks and sign up today!
HOW DO I SET UP A SUBSCRIPTION?
Setting up our coffee/tea subscription couldn't be more straightforward. Just follow these 3 simple steps:
1. Choose Your Favorite Coffee/Tea: Explore our collections and make your picks.
2. Customize Your Coffee/Tea: Select the Subscribe & Save purchase option above and pick your preferred bag size, bean grind, and delivery frequency.
3. Wait For Your Order To Arrive: And now, for the best part: Sit back and wait for your freshly roasted coffee or hand-blended tea to arrive!
WHAT HAPPENS IF I NEED TO MAKE A CHANGE?
We make it easy for you to change coffee selections, update billing information, change addresses, and pause or cancel your subscription directly without us having to step in.
Simply log into your account, click on the “Subscriptions” menu option, and make your changes!
CAN I REALLY PAUSE OR CANCEL MY SUBSCRIPTION ANYTIME I WANT?
As we like to say, "You're the captain of your coffee craft!" So yes, you're always in full control and under no obligation.
Of course, we'll miss you while you're gone. But goodbye is not forever, and we'll always be right here, waiting for you with open arms.
Bundling & Savings
HOW DO BUNDLES WORK?
Bundling is an excellent way to enjoy your favorite Wonder Waves Coffee brews while saving money and experiencing variety.
When you purchase our coffee and/or tea in bundles of 2 or more, you benefit from volume discounts compared to buying each item separately. Here's how it works:
- One-time purchase bundles of 2 bags get 5% OFF + FREE U.S. SHIPPING
- One-time purchase bundles of 3 or more bags get 10% OFF + FREE U.S. SHIPPING
You can easily build your own bundle by mixing and matching all of your favorites!
Can I bundle different coffees and teas?
Of course! You don't have to bundle the same product to make the most of our bundling benefits.
In fact, we encourage you to shake things up! Try new offerings by mixing and matching different product types, such as our Craft & Signature Blends, Single Origins, and Artisan Teas.
You can easily build your own bundle by mixing and matching all of your favorites!
CAN I BUNDLE DIFFERENT BAG SIZES AND BEAN GRINDS?
Yes, you can! We don't believe in restrictions or limitations.
In addition to bundling different coffee/tea types, you can also combine different bag sizes and bean grinds.
You can easily build your own bundle by mixing and matching all of your favorites!
HOW DO I BUNDLE? DO I HAVE TO DO ANYTHING IN PARTICULAR?
You don't have to take any extra steps!
Add whatever coffees/teas strike your fancy, and our clever cart will automatically generate a 5% volume discount for bundles of 2 as well as a 10% volume discount for bundles of 3 or more.
You can also build your own bundle directly by mixing and matching all of your favorites!