✦ Understand Our Privacy Practices ✦

WONDER WAVES COFFEE PRIVACY POLICY
LAST UPDATED: JULY 2026

This Privacy Policy describes how Wonder Waves Coffee (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from wonderwavescoffee.com (the "Site"), engage with us for wholesale, bulk, or business orders, or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, including customers, wholesale buyers, business partners, vendors, suppliers, and website visitors whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

HOW WE COLLECT & USE YOUR PERSONAL INFORMATION

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

WHAT PERSONAL INFORMATION WE COLLECT

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

INFORMATION WE COLLECT DIRECTLY FROM YOU

Information that you directly submit to us through our Services may include:

• Basic contact details, including your name, address, phone number, and email
• Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number
• Account information, including your username, password, and security questions
• Shopping information, including the items you view, add to your cart, or add to your wishlist
• Customer support information, including anything you choose to include in communications with us

Some features of the Services may require you to directly provide certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing those features.

INFORMATION WE COLLECT THROUGH COOKIES

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other information regarding your interaction with the Services.

INFORMATION WE OBTAIN FROM THIRD PARTIES

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your orders
• Third parties we work with when you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, who may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for any third party's policies or practices. See "Third-Party Websites & Links" below for more information.

HOW WE USE YOUR PERSONAL INFORMATION

• Providing Products and Services. We use your personal information to provide the Services and perform our contract with you, including to process payments, fulfill orders, send notifications related to your account, purchases, returns, or exchanges, create and manage your account, arrange shipping, facilitate returns and exchanges, and enable you to post reviews.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email or postal mail, and showing you advertisements for products or services. This may include tailoring the Services and advertising on our Site and other websites.
• Security and Fraud Prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your account credentials safe. We recommend not sharing your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
• Communicating With You. We use your personal information to provide customer support and improve our Services, in order to be responsive to you and maintain our business relationship with you.

COOKIES

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use related to powering our store with Shopify, see Shopify's Cookie Policy. We use Cookies to power and improve our Site and Services, including to remember your actions and preferences, and to run analytics to better understand how visitors interact with the Services. We may also permit third parties and service providers to use Cookies on our Site to tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can set your browser to remove or reject Cookies through your browser controls. Removing or blocking Cookies may negatively impact your experience and may cause some features of the Services to work incorrectly or become unavailable. Blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy, including:

• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping)
• With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations
• With our affiliates or otherwise within our corporate group
• In connection with a business transaction such as a merger, to comply with applicable legal obligations (including subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Categories:

• Identifiers, such as basic contact details and certain order and account information
• Commercial information, such as order information, shopping information, and customer support information
• Internet or other similar network activity, such as Usage Data

Categories of Recipients:

• Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
• Business and marketing partners
• Affiliates

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

USER GENERATED CONTENT

The Services may enable you to post product reviews and other user-generated content. If you submit content to any public area of the Services, it will be public and accessible by anyone.

We do not control who has access to information you choose to make available to others, and cannot ensure that parties with access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of information you make publicly available, or for the accuracy, use, or misuse of information you disclose to or receive from third parties.

THIRD PARTY WEBSITES & LINKS

Our Site may link to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found there. Our inclusion of such links does not, by itself, imply any endorsement of their content, owners, or operators, except as disclosed on the Services.

CHILDREN'S DATA

The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as defined under applicable law) the personal information of individuals under 16 years of age.

SECURITY & RETENTION OF YOUR INFORMATION

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Information you send to us may not be secure while in transit. We recommend not using unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide the Services, comply with legal obligations, or resolve disputes and enforce our agreements and policies.

YOUR RIGHTS & CHOICES

Depending on where you live, you may have some or all of the rights below regarding your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.

• Right to Access / Know. Request access to personal information we hold about you, including how we use and share it.
• Right to Delete. Request that we delete personal information we maintain about you.
• Right to Correct. Request that we correct inaccurate personal information we maintain about you.
• Right of Portability. Receive a copy of the personal information we hold about you, and request that we transfer it to a third party, in certain circumstances.
• Right to Limit and/or Opt Out of Use and Disclosure of Sensitive Personal Information. Direct us to limit our use or disclosure of sensitive personal information to only what is necessary to provide the Services.
• Restriction of Processing. Ask us to stop or restrict our processing of your personal information.
• Withdrawal of Consent. Where we rely on consent to process your personal information, withdraw that consent.
• Appeal. Appeal our decision if we decline to process your request, by replying directly to our denial.
• Managing Communication Preferences. We may send you promotional emails; you can opt out at any time using the unsubscribe link in those emails. If you opt out, we may still send non-promotional emails, such as those about your account or orders.

You may exercise these rights where indicated on our Site or by contacting us using the details below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before providing a substantive response, and you may designate an authorized agent to make requests on your behalf, subject to proof of authorization. We will respond to requests in a timely manner as required under applicable law.

COMPLAINTS

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

INTERNATIONAL USERS

We may transfer, store, and process your personal information outside the country you live in, including the United States. Your personal information may also be processed by staff and third-party service providers and partners in these countries.

If we transfer personal information out of Europe, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the transfer is to a country determined to provide an adequate level of protection.

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

Some of the Cookies and third-party tools we use, such as advertising pixels for platforms like Meta or Google, may be considered a "sale" or "share" of personal information under certain state privacy laws, even though no money changes hands. This is typically used to show you more relevant ads on other sites.

You can opt out of this kind of sharing at any time by contacting us through our Contact Form and letting us know you'd like to opt out of the sale or sharing of your personal information. Where technically supported, we also honor the Global Privacy Control (GPC), a browser-based signal that lets you communicate your opt-out preference automatically as you browse. If your browser or a browser extension sends a GPC signal, we will treat it as a valid opt-out request for that browser.

Opting out will not affect the core functioning of the Site or your ability to place orders, but you may see less relevant advertising from us on other websites.

GOVERNING TERMS

This Privacy Policy is intended to provide additional detail about how we handle personal information and does not limit or modify the Terms of Service. If any provision here conflicts with the Terms of Service on matters outside the handling of personal information, the Terms of Service govern.

CONTACT

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us through our Contact Form.